General Practice receptionists are here to help guide you to the right care for your healthcare needs
Your general practice receptionist
General practice receptionists play an important part in guiding you to the best care for your healthcare needs, it's not always your general practitioner (GP) that's best placed to help.
The role of your general practice receptionist
Your general practice receptionist will ask a few questions to find out which member of the practice team is best for your healthcare needs.
Any conversation you have with a receptionist is confidential and helps you get the right care with the right expert within the practice.
They may direct you to one of a range of other expert healthcare professionals from a nurse, to an optometrist, dentist or your community pharmacist.